Orders are processed within 5–7 business days before shipping. Once your order ships, you'll receive a tracking number by email.

For hygiene and safety reasons, we cannot accept returns on opened or used products.

If your order arrives damaged, please contact us within 3-5 days of delivery with clear photos or videos of the damaged item and packaging. Once reviewed, we'll send a replacement or issue store credit, if applicable.

Approved refunds are issued as store credit to your Theresa Mae Curls account rather than being refunded to your original payment method.

Not sure where to start? Shop by your hair goals! Our “Shop by Hair Goals” section is organized by moisture, definition, volume, and strengthening to help you find the perfect routine.

Yes! Our products are formulated to support a variety of curl patterns, coils, and textures.
Results may vary depending on your hair's unique needs.

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Creating an account allows you to view your order history, save your shipping information for faster checkout, track current orders, and manage your account details all in one place.

Click "Forgot Password?" on the login page and follow the instructions sent to your email to create a new password. If you're still having trouble accessing your account, please contact us and we'll be happy to assist.